What Is Zoom?Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. A license will allow you to have up to a 500 user meeting or a 500 user Webinar (one to many). You can also use a VC room or system to join a meeting as well as Laptop, smartphone or via telephone.
Ordering ZoomIndividual License is $240 ($20 a month)
DTNA VC supporthttps://social.intra.corpintra.net/groups/dtna-conferencing-solutions
Zoom SupportContact Zoom
Since this is a Cloud soltuion that is where you can find support. Below is a link to the ways you can contact Zoom for support of their product. https://support.zoom.us/hc/en-us/articles/201362003 Zoom FAQ site